Successful cooperate firms
root from dominant marketing strategies. Marketing gives direction to a company
on its future. Marketing is so crucial in business organisations that it is the
controlling concept in the product design process. Any firm that disregards the
impact of marketing in its product formation has set the stage for her own
failure. The only headache marketing offers is its nature – an inexact science.
Unlike all other scientific processes, the results from a specific marketing
strategy is not always reproducible even if one follows its rubrics to the
letter.`
apply the heat credit:globalzoo.de |
Akple/banku are two of the
most popular foods in Ghana. They are indigenous foods. The people love them.
It would be a major shock for a native of the Volta Region to say he/she does
not have akple as a top three food choice, and the same bewilderment would be
associated with an Ashanti, Fante, Akwapim et al who maintains a similar stance
when asked about fufu. Interestingly, there are a lot of marketing lessons in
the process of cooking akple and the pounding of fufu, which could be lethal to
competitors if a company puts them into practice.
Firstly, the foodstuff for
the preparation of both akple and fufu are mainly cassava & maize, and
cassava, yam, plantain respectively. Cassava, maize, yam and plantain are all
traditional foodstuff in Ghana. They are the foundation of the feeding culture
of the people since time immemorial. Ghanaians have always had the love for
high carbohydrate foods. One of the finest issue to consider in the marketing
process is to design a product that the people /market could easily associate
themselves with. Ghanaians tend to be more comfortable with products they could
easily relate themselves to. Marketing best works when it connects naturally
and directly with the culture of the market. A company marketing soaps in Keta
should use a picture of the sea shore as the background image of her billboard
and observe the magic that happens thereafter.
Furthermore, meeting the demands
of the market does not come any easier than understanding the cultural dynamics
of the people more so in a nation like Ghana.
Communication is also a
cornerstone of marketing. A good communicator could easily pass for a good
marketer. The principle of communication is illustrated in the heat applied
during the preparation of akple and fufu. Heat is used throughout the
preparation of both akple and fufu. For akple, heat is involved in the entire
process whiles heat is only used at the preliminary stages of fufu- i.e to boil
the foodstuff in readiness for pounding. It is essential a marketer turns on
the heat whiles marketing. Heat in this sense means the adoption of linguistics/graphics
that would boil your target. At the end of the day, your targets boil to your
advantage. A typical example of heat being used in marketing is tigo’s ‘’drop
that yam’’ promo. ‘’Drop that yam’’ may not be the most acceptable phrase in
the Ghanaian setting, but tigo was able to use it to boil the Ghanaian the
market, and now the youth-most notably-are all enthused about dropping that
yam.
However, caution must be the
taken in the kilojoules of heat applied because so much heat could destroy the
target and turn him/her off just like what would happen when too much heat is
applied during the process of cooking akple. The finest result one gets in the
event of too much heat is likely to be charcoal.
In addition, the process
pounding fufu is a very great example communication technique. In the case
where two people are involved in the pounding process, they need to time and
coordinate well lest one-the person turning the fufu in the mortar-gets
injured. In the circumstance in which only one person is involved in the act of
the pounding the fufu, he/she still needs to ensure good timing and
coordination between his/her hand holding the pestle and the other hand turning
the fufu in the mortar. It is imperative in 21st century marketing
when you put out a message and how you put the message across. The target must
be must be conditioned for the message and the product must also supplement the
target. In terms client-supplier relationship, the supplier needs to coordinate
with the client in speech just like the pestle and the turning-hand-in-the
mortar coordinate. Coordination and timing are also paramount in managing
customer-producer relationship, which is a major guiding principle in
marketing.
an ideal communication technique credit: ghanatoghana.com |
Finally, creating awareness
on products is another hurdle a marketer has to overcome. In most Ghanaians
homes, it is not unusual to know when either akple or fufu is on the menu. It
is a routine. Every clever marketer should work on achieving a routine cycle to
create awareness about his/her new/upcoming products. Let the customer always
expect something new and exciting at a particular point of the year/production
season.
It establishes a totally amasing euphoria about if the producer
constantly blows the mind of customers on schedule. Sooner than later,
customers and the media cannot wait for that time of the year. Apple has
mastered the act of getting the table set before time through their Worldwide
Developers Conference (WWDC). Now we all look up to September each year to know
what Apple has in store for us. Applying the practice of knowing before-hand
when to prepare fufu/akple in Ghanaian homes does not only give the producer
knee jerk publicity but also it adds to the branding of the company- a unique
customer relation approach [we shall take a look at branding some other time].
The preparation of akple and
fufu take hardwork, pinpoint concentration, flexibility, brute force and
passion. All are skills and attitudes are available at the disposal of
marketers who aspire to be extraordinary to utilise. I shall catch up with you
later with episode II on this post and also introduce to you another fav Gh
food kenkey.